Key Management
Full Time • Napa Flats
Benefits:
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
Looking for a place where your work matters? Napa Flats offers a fun, fast-paced environment with scratch-made food, teamwork, and real opportunities to grow.
If you love great food and great people, we’d love for you to join us.
As a part of our Front-of-House team, you play a major role in connecting customer service to guest satisfaction. Every position in the restaurant—though different in responsibility—is equally important in creating a memorable guest experience. Our FOH team works together throughout each shift to ensure the restaurant runs smoothly, efficiently, and with genuine hospitality.
As a part of our Front-of-House team, you play a major role in connecting customer service to guest satisfaction. Every position in the restaurant—though different in responsibility—is equally important in creating a memorable guest experience. Our FOH team works together throughout each shift to ensure the restaurant runs smoothly, efficiently, and with genuine hospitality.
At Napa Flats, no role is “better” than another. We succeed because we rely on one another, communicate clearly, and uphold our shared mission:
Deliver exceptional food and drinks that achieve the perfect balance between quality and value, presented in a lively, fun environment by a team of people who provide hospitality you can see, feel, and touch.
Key Management Duties & Responsibilities
- Support daily FOH operations with professionalism and efficiency
- Lead by example and help set expectations for team performance
- Maintain strong guest and employee relationships
- Assist with scheduling, shift management, and team communication
- Perform opening and closing procedures
- Execute and oversee orders accurately and in a timely manner
- Assist with creating and placing product orders
- Ensure cash-handling accuracy and accountability
- Solve problems quickly and confidently
- Support and reinforce Napa Flats standards of service and hospitality
- Work efficiently in multiple FOH positions as needed
- Maintain food, liquor, and wine knowledge to answer guest questions
- Help uphold cleanliness, organization, and operational flow
Qualifications & Key Characteristics
- Certificates of qualification (if applicable)
- Loyal, dependable, and trustworthy
- Charismatic and approachable leadership style
- Strong communication skills
- Responsible and committed to operational excellence
- Solid restaurant and FOH operational knowledge
- Excellent problem-solving and critical-thinking abilities
- Experience with scheduling, cash handling, and order execution
- Ability to multitask and remain calm in high-pressure situations
- Demonstrates leadership qualities and team-first attitude
- Meets and upholds Napa Flats’ service and performance standards
…and much more as you grow with us!
Great food. Great people. Real growth.
Great food. Great people. Real growth.
Join the Napa Flats team today!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
A great restaurant begins with great employees. Here at Napa Flats, we focus on exceptional service, food quality and growth. We are looking for high-energy people who love the hospitality business and want to be part of a successful team. In the restaurant business, experience is important, but personality and work ethic matter most. We are always looking to add new talent to our team. If you possess these qualities, we invite you to apply.
(if you already have a resume on Indeed)
Or apply here.
Opportunity for Fast advancement
Competitive pay
Employee, Family and Friends Food Discounts
Insurance benefits for eligible Full Time Employees
Paid time Off for eligible Employees
Fun and Fast paced work environment